WiFi Marketing & Customer Analytics Platform
Growth tools for restaurants and retail chains to measure offline customer behavior, build large customer databases, and to re-market to customers.
Measure Offline Customer Behavior
Build Large Customer Databases Faster
Passively Build Detailed Customer Profiles
Email Marketing to Increase Customer Spend & Measure Satisfaction
Discover the ROI of Collecting
Companies already benefiting from our Customizable WiFi Marketing & Analytics Platform include:
A No-Brainer For Anyone
“We’re extremely pleased with the wealth of customer data that we’re able to gather, at a very attractive price. In addition, we’re able to communicate our new product promotions by using the landing page as a digital billboard. A “no-brainer” for anyone working with limited Marketing $$.”
~ Bob Cross, Vice President of Operations
Atlanta Bread Company
Bloom Intelligence goes above and beyond.
“They have always been attentive through whatever needs and questions we have. They go above and beyond to make sure our team and customers stay connected while helping us with our marketing efforts.”
~ Matt Thompson, Managing Partner
Unparalleled customer service.
“I was in the process of total WiFi meltdown until we came across this platform. Since then, our internet needs have been met to the utmost of their ability and the best customer service to match.”
~ Susan Adams, Area Operations Director
GOLD'S GYM® of Central Florida
Amazing analytics tools.
“This is an integral part of our local store marketing program. We use the e-mails we collect to tell our existing customers about various promotions, specials and discounts, and the analytics tools are amazing at capturing and displaying smart device activity in and around our store.”
~ Ron Murray
Atlanta Bread Company
Security and control.
“Being a coffee business with lots of WiFi users, it’s important for us to control the amount of data customers are using and increase security for them. Bloom Intelligence helps us feel comfortable allowing anybody to use our WiFi and helps increase exposure to our website with a landing page.”
~ Maurice Moulton & Patricia Allaire
Discover Detailed WiFi Analytics
Bloom Intelligence provides detailed location-based WiFi analytics that allow you to measure customer behavior in real time at your physical location – even if they don’t log into your WiFi!
As a result, it’s perfect for optimizing operations and for restaurant marketing and retail marketing, Bloom starts collecting anonymous location data such as dwell time, first time visitor, frequency and churn rate (plus many more sophisticated key performance indicators) as soon as a person walks into your location.
This allows multi-unit restaurant and retail operators to have transparency into customer behavior at their locations to optimize operations such as staffing. Restaurant & retail marketers make all this customer behavior data actionable by creating automated marketing campaigns triggered by customer behavior such as a customer being at risk of not returning. All campaigns use WiFi analytics to sense when targeted customers return to their locations.
In addition, we can recognize and eliminate employee and vendor data from your key performance indicators, as well as constantly clean all customer data.
Quickly Build Clean Customer Databases
Bloom captures customer data including names, emails, phone numbers, zip codes, demographics, birthdays, and presence analytics via sensors, guest WiFi, online sources, social media, and other data capture mechanisms.
The Bloom Intelligence engine aggregates, cleans, and normalizes all customer data, along with detailed customer profiles. Imagine having clean, detailed customer profiles numbering into the hundreds of thousands without lifting a finger!
Bloom does not sell or share your customer data. Integrate your customers’ data in our out-of-the box integrations, or we can build custom integrations for you.
Turn all of your customer data into actionable customer insights to optimize operations and create automated marketing campaigns based upon your customers’ behavior. Learn how Bloom’s growth tools can power your growth!
Passively Build Customer Profiles
The Bloom customer analytics platform provides tools such as progressive profiling to start building customer profiles as soon as they walk in your door. Customer profiles include name, email, phone number, zip code, age, birthday and social media accounts, along with behavior data like time of day, day of week, dwell times of visits, and more.
Then, utilize your customer insight to personalize your customers experience, optimize your restaurant marketing strategy, and to maximize your revenue per customer.
Intelligent Triggered WiFi Marketing
Bloom WiFi marketing and customer loyalty platform is behavior driven. For example, this lets you automate WiFi restaurant marketing and retail marketing campaigns based on the behavior of your customer even if they only log onto your guest Wifi only once!
If a customer logs into your guest Wifi once, then comes back to your location on another visit, does not log into your guest Wifi, eats and then leaves, Bloom knows they left and can automate offers, surveys, and messages to your customer. Moreover, we track marketing attribution & ROI of all campaigns. Now that’s smart Wifi.
White Glove Experience
We know time is money, and you’re busy running your business. At Bloom, we’re focused on providing world-class customer support.
As a result, your 100% dedicated Customer Success Manager will do all the heavy lifting for you, through implementation, training and ongoing support.
We integrate with third-party software to develop a truly integrated WiFi marketing and analytics strategy to grow your business. Here are some of our integration partners, for example:
Gift Card Sales Platforms